A STORsquare Community Partner Interview

Take a look at the first of a series of videos from Stephen’s “top secret” Kennesaw studio as he speaks with our business and community partners while practicing good social distancing. His first guest is Rick Sands, the owner of ARS Fire and Water Restoration in Kennesaw, GA.

STORsquare Interview with ARS Fire and Water

ARS handles all kinds of mitigation work in the Northeast Cobb area and beyond focusing in content restoration and emergency response to fire, water, and treefall damage.

Businesses that Care

Both ARS and STORsquare position themselves in crowded markets and compete not solely on price, but on how they work with their clients during a stressful time. While a home move is typically nowhere near as stressful as a fire or water loss, our clients are both going through changes that impact their daily lives. Our company cultures overlap in the following ways:

  • Showing clients empathy through clear and proactive communication
  • Demonstrating respect for the client’s home and possessions
  • Providing guidance/support when requested or needed

A portable storage and moving company can simply drop a container and send a bill, but STORsquare prides itself on providing solutions. We work with our client’s timelines to come up with a plan that makes relocation easy on our client and easy on our client’s possessions.

Restoration and Portable Storage

We proudly provide ARS and other restoration companies in North Georgia with portable storage containers. When the contents of a home need to be temporarily removed for the completion of restoration work, a STORsquare unit is a great tool. The contents can be removed from around the damaged area, without having to take up additional living space AND without having to be removed from the client’s property entirely. A unit can also give Rick’s team the room they need to work. For some minor restoration jobs, the unit may be onsite for a few days. Other, more major jobs can take a few weeks or months before the home us fully restored to its pre-incident condition. Our storage containers work for both.

16' SQUARE delivered for a restoration job inside a town home community in Marietta, GA. The unit was placed in a single parking space in front of the client's door.
16′ SQUARE delivered for a restoration job inside a town home community in Marietta, GA. The unit was placed in a single parking space in front of the client’s door.

Emergency Response

Fire and water do not work a 9-5 job, they can strike at any time. Because of this, ARS fields a 24/7 emergency response phone line. As a storage container provider to ARS, STORsquare also needs to react quickly in order to best serve the client. We are often able to react within 24-48 hours of the call to have onsite storage in place. This allows the damage recovery process to begin promptly, and the homeowner know that action is being taken in a timely manner.

If you are a restoration professional, in need of a storage container, or just a concerned citizen reach out to us at 844-888-STOR or at info@storsquare.com.

Thank you to Rick Sands and our friends at ARS. Check out their website at https://www.arsmitigations.com/. Their 24/7 Emergency response line is at the top of the page.

ARS Fire and Water
Excellent
Based on 207 reviews
Roy Dixon
Roy Dixon
2023-06-01
Outstanding Job
Lianne H
Lianne H
2023-05-24
I am so glad that we chose STORsquare for our move. Service was excellent! Adam was always available to answer questions, and they were flexible when coordinating dates for delivery, move to storage location, drop-off at new place, AND pick-up. Chris, the driver, was careful with the container during transportation. All our stuff arrived safely to our new place. Definitely recommend!
Brigitte Mabry
Brigitte Mabry
2023-05-20
My experience with STORsquare was phenomenal from beginning to end. I researched several companies and found that they had the largest units for the best price. The customer service was outstanding. My representative explained the everything to me and followed up throughout the process. I highly recommend STORsquare Atlanta.
Ned Hastings
Ned Hastings
2023-05-12
They delivered right when they said they would and picked up right on schedule, too. Great experience!
Randy Fessler
Randy Fessler
2023-05-08
Excellent Service. And second to none customer service. This team helped every step of my move and made it stress free. Thank you!
Frank Sullivan
Frank Sullivan
2023-05-08
I have used STORsquare many times both for my business and when I moved my family. Their response time, courtesy, timeliness and cost are all exceptional.
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2023-05-04
Everything was very easy. The delivery was timely and efficient. I asked to have it at a certain spot and Chris happily obliged. I am very happy with the unit and where it was placed.
Angela Stephens
Angela Stephens
2023-05-01
It was a pleasure renting from Storsquare. Prompted in responding to my questions, and was so simple setting up delivery and pickup dates for the pod. Price was perfect for my pocket and so convenient to have the additional storage on property.