Frequently Asked Questions
We know you have questions. We have answers!
Moving is not always easy. But STORsquare is here to make your move easier and less stressful.From our no-tilt lift that keeps your belongings secure, to not having to load and drive a large moving truck yourself, our approach is focused on making moving and storage easy. We get questions about what makes the STORsquare experience different. Read more below to find answers to our frequently asked questions.
While it all comes down to how well-packed your container is, the amount of household items that typically fit in a container are:
• One apartment in an 8’ container
• 2 rooms in a 12’ container
• 3-4 rooms in a 16’ container
• 4-5 rooms in a 20’ container*
*The 20′ container is not eligible for storage at our facility and must be used at your home or business only.
Each container is 8’ wide and 8′ tall, with only the length being different.
We serve all of the greater metro Atlanta area and north Georgia. The following cities are some of our most common delivery destinations:
• Sandy Springs
While we don’t offer long distance moves, if you are moving from a different state, you can bring your belongings to your new location and unload into a STORsquare if your house isn’t ready. You can also pack up your household belongings into a STORsquare if you’re moving away and need a place to store them.
Cost ranges from $119 to $269 per month, depending on your container size, where you live, where your container will sit and your timeline. We can also get you the best deals on blankets boxes, tape, shrink wrap, dollies and other supplies to make your move as easy and cost-effective as possible.
Our price is 20-25% lower than competitors like PODS®, 1-800-Pack-Rat®, Go Mini’s® or Units®. And 25-30% less money than a full-service relocation company. Our pricing is upfront with zero surprises.
While your contract will list all the details, the main things we prohibit include:
• Flammable or combustible items
• Lawn mowers and motorbikes
• Living things (plants or animals)
• Irreplaceable personal items
Yes, all container sizes have the same weight limit of 6,000 lbs. It’s usually easy to stay within the containers weight limit when you’re packing household items. We recommend not packing gun safes, loaded toolboxes and limiting boxes of books.
The heat, cold or rain has never hurt a STORsquare or caused it to leak. Our containers are built using high-grade steel and are durable and safe. Unlike some of our competitors, our containers were made to be outdoors.
“Climate-controlled warehouse” is a bit of a confusing industry misnomer. STORsquare’s warehouse (like our competitors) is not “climate-controlled” in the same way you would set your thermostat in your house. If you have something that is temperature sensitive, we recommend finding a small brick and mortar self storage unit that offers true temperature control. A good rule of thumb is, if you wouldn’t keep it in your vehicle, don’t keep it in the container
Yes! Our indoor storage prices range from $165/month to $249/month, depending on your container size and timeline. We drop your container off, pick it up when you’re done packing and keep it safely stored inside our warehouse until it’s time to deliver it to your new address.
Access is easy. Just schedule a visit during normal business hours and we’ll have your container ready when you get here. We do ask that you give us a 24 hour heads up.
We need at least an extra foot on either side of the container in order to deliver the unit. We also need a clear height of 12ft. which means we can not place a SQUARE underneath most garages or carports.
A disc lock is ideal, but a normal padlock will do the trick. Customers are responsible for locking their STORSquare. We offer disc locks for purchase.
You pay once for a 30-day increment to keep your STORsquare. If you need your container for another 30 days, you pay again. Rent is not prorated and you can continue paying rent as long as you need.
STORSquare doesn’t provide any insurance for your items. However, many homeowners’ or renters’ insurance cover stored belongings, so check with your insurance company to see what coverage they offer.
The customer is responsible for understanding their HOA and city rules. Please notify us of any regulations about unit placement prior to delivery of your SQUARE.
We like to say, “If it fits, it sits.” If the delivery driver can not safely and effectively place the STORsquare where you request, we will work with you to come up with a convenient and feasible plan B for the placement of the container. Remember, it is your responsibility to ensure the placement is compliant with your HOA, city, or other local ordinances.
While we don’t provide loading or unloading services, we can provide a list of local companies that do.
However long you need. If your new home isn’t ready on time or you just want more time to unpack, you can keep renting your STORsquare in 30-day increments until you’re ready for it to be picked up.