Why #FDLFUP
(Friends Don’t Let Friends Use PODS®)
Don’t just take our word for it. See what PODS® customers have to say about their experience to understand why we say FDLFUP.
Friends Don’t Let Friends Use PODS®
(Friends Don’t Let Friends Use PODS®)
Don’t just take our word for it. See what PODS® customers have to say about their experience to understand why we say FDLFUP.
*PODS® NPS was provided by Comparably as of Sep 2023 and can be found here
At a glance, this diagram shows that STORsquare is a superior option for your portable storage needs against PODS®, but what really is a Net Promoter Score? A Net Promoter Score (NPS for short) is a metric used to measure customer satisfaction based on one simple question:
“How likely is it that you would recommend this business to a friend?“
Customers rate their likelihood of referring a company on a scale of 0 (not at all likely) to 10 (extremely likely). Their responses place them in one of three categories: Detractors, Passives, or Promoters.
NPS = % Promoters – % Detractors
While different industries have varying benchmarks, one thing remains the same between them all. Being in the negative means you need a lot of improvement. The scale below shows industry benchmarks and where STORsquare and PODS® NPS score puts them.
Each STORsquare location is a locally-owned and operated company with a business model that focuses on superior customer service. You can expect the same great support each and every time you call us, which can’t be said about our PODS.
EXCELLENT Based on 422 reviews Grover Day2025-03-13Trustindex verifies that the original source of the review is Google. Ryan from STORsquare was right on time with container.Put right where I needed it.Answered all my questions, very polite Gentleman. Scott Farrant2025-02-28Trustindex verifies that the original source of the review is Google. Ryan was great with delivering our storsquare while we were not home ensuring it was placed exactly where we requested and communicated really well with us during the process. The office team I spoke with getting the reservation setup were all incredibly friendly and helpful. Definitely recommend using over pods! Courtney Standiford2025-02-28Trustindex verifies that the original source of the review is Google. STORsquares moving containers are the best! Ryan was my local delivery driver and he delivered my portable storage unit in my driveway exactly where I wanted it. He called to let me know he was on his way before hand, which was helpful. Using STORsquares mobile storage units has made moving homes so much easier. We had our container delivered so we could declutter and get “show ready”. After we decluttered, STORsquare picked the unit up to store at their secure location while we had our home photos done and showings. When we went under contract, they brought our mobile storage container back to our house so we could slowly start packing and clearing things out which has been a game changer during our move. It’s also nice to know that if one closing gets delayed, our contents are still safe and can be rescheduled for delivery at any time. STORsquare also has a best price guarantee for portable storage units so they beat all other competitors quotes. Each local team member was super responsive and helpful and I like that I never had to be bounced around from person to person in a call center. I would give 100 stars if I could! P.s. I also got 15 minutes worth of entertainment for my 19 month old son because he was mesmerized watching the delivery system drop off our container. Phil Ostrom2025-02-25Trustindex verifies that the original source of the review is Google. STIRsquare and Ryan do a great job. Rick Glass2025-02-23Trustindex verifies that the original source of the review is Google. Ryan was awesome with pickup! His communication and t8ming were perfect. He was very personable and professional, a real pleasure to deal with. I highly recommend StorSquare and Ryan!! dave pittman2025-02-19Trustindex verifies that the original source of the review is Google. STORsquare saved our day just in time for our renovation to begin. Its simply not worth trying any other company. STORsquare uses a small forklift that made all the difference in positioning the storage container. Ryan arrived right on time and set the container into position within 20 minutes. We had tried Pack Rat & PODs, but when they arrived onsite and saw our long, descending driveway both companies cancelled our order at the point of delivery...sending us scrambling for last minute solutions. Any other company is a gamble to see if they can maneuver into position. STORsquare requires the least amount of room to maneuver and that made all the difference for us. Its likely the only viable option for most in-town homeowners on smaller lots. I'm grateful they could literally deliver when the others couldn't! Holly Sawyer2025-02-11Trustindex verifies that the original source of the review is Google. Excellent experience. Thank you to Carrie in the office for all of the help getting set up. Thank you, Ryan, for an exceptional experience with delivery. Super friendly and helpful all the way around! Update: We just finished unloading our storage containers, and Ryan picked them up. He was earlier than expected, which worked GREAT for us. Once again, very friendly and professional. Thanks would give more than 5 stars if I could. Cannot recommend them strongly enough! Mohammed Razvi2025-02-06Trustindex verifies that the original source of the review is Google. Ryan was excellent. Great communication and service. Nicole Lance2025-02-05Trustindex verifies that the original source of the review is Google. Ryan did a great job communicating and delivery was right on time! Daniel Pasker2025-02-01Trustindex verifies that the original source of the review is Google. Timely and communicative
Ideal for
Apartment
Ideal for
2 Rooms
Ideal for
3-4 Rooms
Ideal for
4-5 Rooms
Your mobile storage unit cost depends on the size of the moving container, your location, where it will be stored, and your timeline.
at your location
at our location
Each local delivery and pick up has a $95 trip charge. Moving long distance? A team member will quote your move.
Our NPS score reflects that STORsquare far surpasses all of our competition. We believe that is true because our business model is is built around customer experience. Here is a quick clip from one of STORsquare’s founders explaining what sets us apart and how our business model is different from the rest
Sign up to save $20 off your first month’s rental whenever that may be! We will email you your discount and you can use it when you are ready.
More Affordable
We have guaranteed best pricing for moves within a 50-mile radius of one of our local locations.
More Local
Each STORsquare location is a locally owned business, creating a more consistent customer service experience.
More Sizes
8’, 12’, 16’ and 20’ containers, we offer more sizes than PODS®.
More Secure
We have storage options at our facility for your valuable possessions that need extra protection and monitoring.
More Flexibility
We cater to all your needs, with after-hours delivery and price breaks for multiple pickups and delivery. And no long-term contracts or cancellation fees.
More Care
Our unique no-tilt lift system keeps containers flat, so materials stay free from damage and disarray. You won’t find this featured offered everywhere else.
STORsquare delivers a movable container to your home with a flexible delivery date that you choose. Once it’s delivered, you load the container on your own time. (or have one of our preferred partners do it for you)
Portable storage gives you the flexibility you need. Whether you want convenient storage in your driveway or yard, or you want to take your time packing and loading, STORsquare makes moving easier.
If you’re not ready move your items to your new home or final destination yet, that’s okay! We’ll pick up your loaded storage container and bring it to our local storage center where it will be safe & secure until you need it again.
We do the driving so you don’t have to. We’ll deliver your moving container to your new home and you can unload it on your own time. Rentals are on monthly basis so you don’t have to worry about rushing to get it unloaded.
vs
• 9' width clearance
• 9' height clearance
• 15'-28' length clearance
• Can be placed on gravel or grass
• Can be placed on uneven surfaces
• Can navigate rough terrain
• 12' width clearance
• 15' height clearance
• 40' length clearance
• Placement requires paved surfaces
• Placement requires flat surface
• Requires smooth terrain
STORsquare® clearance requirements
vs
PODS® clearance requirements
PODS® clearance requirements
The Mule Delivery System
The Mule Delivery system is one core piece that sets STORsquare apart. It is very versatile and robust, allowing us to place our container in places that PODS® Simply cannot.
Our motto for container placement is “If it fits, it sits.”
STORsquare® Mule only needs one parking space to place a container
PODS® PODzilla needs
three parking spaces to place a container
STORsquare® Mule can place a container in one parking space
PODS® PODzilla needs three parking spaces to place a container
Even though the containers are both 16′ PODzilla® requires three open parking spaces in order to place a container and The Mule only requires one parking space.
Ideal for
Apartment
Ideal for
2 Rooms
Ideal for
3-4 Rooms
Ideal for
4-5 Rooms
Your mobile storage unit cost depends on the size of the moving container, your location, where it will be stored, and your timeline.
at your location
at our location
Each local delivery and pick up has a $95 trip charge. Moving long distance? A team member will quote your move.
Always be ‘show ready’ with a flexible storage solution.
Chose to store at our secure location or your home.
Conveniently organize & declutter at your own pace.
We deliver your items to your new home when you’re ready.