Why #FDLFUP
(Friends Don’t Let Friends Use PODS®)
Don’t just take our word for it. See what PODS® customers have to say about their experience to understand why we say FDLFUP.
Friends Don’t Let Friends Use PODS®
(Friends Don’t Let Friends Use PODS®)
Don’t just take our word for it. See what PODS® customers have to say about their experience to understand why we say FDLFUP.
*PODS® NPS was provided by Comparably as of Sep 2023 and can be found here
At a glance, this diagram shows that STORsquare is a superior option for your portable storage needs against PODS®, but what really is a Net Promoter Score? A Net Promoter Score (NPS for short) is a metric used to measure customer satisfaction based on one simple question:
“How likely is it that you would recommend this business to a friend?“
Customers rate their likelihood of referring a company on a scale of 0 (not at all likely) to 10 (extremely likely). Their responses place them in one of three categories: Detractors, Passives, or Promoters.
NPS = % Promoters – % Detractors
While different industries have varying benchmarks, one thing remains the same between them all. Being in the negative means you need a lot of improvement. The scale below shows industry benchmarks and where STORsquare and PODS® NPS score puts them.
Each STORsquare location is a locally-owned and operated company with a business model that focuses on superior customer service. You can expect the same great support each and every time you call us, which can’t be said about our PODS.
EXCELLENT Based on 542 reviews Posted on David Corey2025-09-15Trustindex verifies that the original source of the review is Google. Perfect for what I neededPosted on Jack Barnette2025-09-11Trustindex verifies that the original source of the review is Google. Chris was the driver who moved the storage unit onto my property. He did it with great skill and efficiency. He was very helpful in planning out the best spot to locate the unit. I appreciate his professionalism.Posted on Ronald Thomas2025-09-09Trustindex verifies that the original source of the review is Google. Gentleman was very polite, courteous and professional.Posted on Georgia Steele2025-09-08Trustindex verifies that the original source of the review is Google. StoreSquare has been extremely accommodating, and I am impressed with the level of service I received. The day before my POD was scheduled to arrive, I realized I needed a larger unit. Carrie promptly reached out and helped me work through the change with ease and professionalism, ensuring there were no disruptions to my plans. What stood out most, however, was the exceptional customer service provided by Chris during delivery. Because our property includes a costly-to-repair wooden bridge, I noted that the back entrance needed to be used instead. Chris was highly communicative throughout the process including calling to provide his estimated time of arrival, updating me when traffic caused delays, and checking in again as he approached. His attention to detail and courtesy made the entire process seamless. Upon arrival, Chris went above and beyond to ensure the unit was placed correctly. He attempted my initial preferred placement, and when it didn’t fit, he worked with me to realign until we found the best location. Even with mosquitoes out in full force that day, he remained patient and committed to making sure the POD was accessible. Because the ground was slightly sloped, he took extra care to adjust the placement so I could easily open and use the unit. From Carrie’s responsiveness to Chris’s dedication on-site, I could not have asked for a better experience. I feel confident entrusting StoreSquare with my belongings, and I look forward to providing an update once my storage term is complete.Posted on Matt Klessig2025-09-06Trustindex verifies that the original source of the review is Google. Container was very clean and secure. Moved from Florida to Kentucky without 1 issue from Storsquare. Ryan was awesome getting our belongings to our new house on perfect time. Couldn't recommend this company more. A+++Posted on Ken2025-09-02Trustindex verifies that the original source of the review is Google. The pod was delivered quickly and professionally. It is making this move so much easier.Posted on Ashley Heckman2025-08-30Trustindex verifies that the original source of the review is Google. Amazing delivery and communication with Ryan. Was able to bring unit up our driveway, unlike pods that left in our front yard.Posted on Jeff2025-08-29Trustindex verifies that the original source of the review is Google. Chris both delivered and picked up my "Square". All very professionally done. On time, communicated well, seamless. Jacob, enjoyed working with your team from Carrie, Leah, Mike, Ryan, Chris and anyone I missed.Posted on Catherine Kelly2025-08-28Trustindex verifies that the original source of the review is Google. Excellent service and competitive rates. Both Mike and Ryan were helpful, courteous and knowledgeable. The drivers both called well in advance and arrived on time.
Ideal for
Apartment
Ideal for
2 Rooms
Ideal for
3-4 Rooms
Ideal for
4-5 Rooms
Your storage container rental cost depends on the size of the moving container, your location, where it will be stored, and your timeline.
at your location
at our location
Each local delivery and pick up has a $95 trip charge. Moving long distance? A team member will quote your move.
The STORsquare Service Guarantee
Designed for customers who expect dependability, not just a discount
Our NPS score reflects that STORsquare far surpasses all of our competition. We believe that is true because our business model is is built around customer experience. Here is a quick clip from one of STORsquare’s founders explaining what sets us apart and how our business model is different from the rest
Sign up to save $20 off your first month’s rental whenever that may be! We will email you your discount and you can use it when you are ready.
More Affordable
We have guaranteed best pricing for moves within a 50-mile radius of one of our local locations.
More Local
Each STORsquare location is a locally owned business, creating a more consistent customer service experience.
More Sizes
8’, 12’, 16’ and 20’ containers, we offer more sizes than PODS®.
More Secure
We have storage options at our facility for your valuable possessions that need extra protection and monitoring.
More Flexibility
We cater to all your needs, with after-hours delivery and price breaks for multiple pickups and delivery. And no long-term contracts or cancellation fees.
More Care
Our unique no-tilt lift system keeps containers flat, so materials stay free from damage and disarray. You won’t find this featured offered everywhere else.
STORsquare delivers a movable container to your home with a flexible delivery date that you choose. Once it’s delivered, you load the container on your own time. (or have one of our preferred partners do it for you)
Portable storage gives you the flexibility you need. Whether you want convenient storage in your driveway or yard, or you want to take your time packing and loading, STORsquare makes moving easier.
If you’re not ready move your items to your new home or final destination yet, that’s okay! We’ll pick up your loaded storage container and bring it to our local storage center where it will be safe & secure until you need it again.
We do the driving so you don’t have to. We’ll deliver your moving container to your new home and you can unload it on your own time. Rentals are on monthly basis so you don’t have to worry about rushing to get it unloaded.
vs
• 9' width clearance
• 9' height clearance
• 15'-28' length clearance
• Can be placed on gravel or grass
• Can be placed on uneven surfaces
• Can navigate rough terrain
• 12' width clearance
• 15' height clearance
• 40' length clearance
• Placement requires paved surfaces
• Placement requires flat surface
• Requires smooth terrain
STORsquare® clearance requirements
vs
PODS® clearance requirements
PODS® clearance requirements
The Mule Delivery System
The Mule Delivery system is one core piece that sets STORsquare apart. It is very versatile and robust, allowing us to place our container in places that PODS® Simply cannot.
Our motto for container placement is “If it fits, it sits.”
STORsquare® Mule only needs one parking space to place a container
PODS® PODzilla needs
three parking spaces to place a container
STORsquare® Mule can place a container in one parking space
PODS® PODzilla needs three parking spaces to place a container
Even though the containers are both 16′ PODzilla® requires three open parking spaces in order to place a container and The Mule only requires one parking space.
Ideal for
Apartment
Ideal for
2 Rooms
Ideal for
3-4 Rooms
Ideal for
4-5 Rooms
Your storage container rental cost depends on the size of the moving container, your location, where it will be stored, and your timeline.
at your location
at our location
Each local delivery and pick up has a $95 trip charge. Moving long distance? A team member will quote your move.
The STORsquare Service Guarantee
Designed for customers who expect dependability, not just a discount
Always be ‘show ready’ with a flexible storage solution.
Chose to store at our secure location or your home.
Conveniently organize & declutter at your own pace.
We deliver your items to your new home when you’re ready.
Locations
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