STORSQUARE ® KNOXVILLE VS PODS®
We know STORsquare is a superior option for your portable storage needs against PODS®, but you don’t have to take our word for it. See what PODS® and STORsquare customers have to say.
*PODS® NPS was provided by Comparably as of Jan 20222 and can be found here
What is a Net Promoter Score?
At a glance, this diagram shows that STORsquare is a superior option for your portable storage needs against PODS®, but what really is a Net Promoter Score? A Net Promoter Score (NPS for short) is a metric used to measure customer satisfaction based on one simple question:
“How likely is it that you would recommend this business to a friend?“
How does Net Promoter Score work?
Customers rate their likelihood of referring a company on a scale of 0 (not at all likely) to 10 (extremely likely). Their responses place them in one of three categories: Detractors, Passives, or Promoters.
NPS = % Promoters – % Detractors
What is a a Good Net Promoter Score?
While different industries have varying benchmarks, one thing remains the same between them all. Being in the negative means you need a lot of improvement. The scale below shows the industry benchmarks and where STORsquare and PODS NPS score puts them.
Why is STORsquare’s NPS score so much higher than PODS®?
STORsquare is a locally-owned and operated company with a business model that focuses on superior customer service. Here is a quick clip from one of STORsquare’s founders explaining what sets us apart and how our business model is different from the rest. You can expect the same great support each and every time you call us, which can’t be said about our PODS.
See what our customers have to say
The STORsquare Difference
Our NPS score reflects that STORsquare far surpasses all of our competition. We believe that is true because our business model is is built around customer experience. Here is a quick clip from one of STORsquare’s founders explaining what sets us apart and how our business model is different from the rest
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We Offer You More Than PODS®
We have guaranteed best pricing for moves within a 50-mile radius of the city of Atlanta.
STORsquare is a locally owned business, creating a more consistent customer service experience.
8’, 12’, 16’ and 20’ containers, we offer more sizes than PODS®.
We have storage options at our facility for your valuable possessions that need extra protection and monitoring.
We cater to all your needs, with after-hours delivery and price breaks for multiple pickups and delivery. And no long-term contracts or cancellation fees.
Our unique no-tilt lift system keeps containers flat, so materials stay free from damage and disarray. You won’t find this featured offered everywhere else.
Ready when you are
You can breathe easy knowing that our units are rented in 30-day increments, so you have all the time you need to pack. New residence not ready on time? Need to keep some belongings aside while you are painting your new place? Keep your container at home or we can transport and store your belongings at our warehouse as long as you require.
How STORsquare works
Get it & load it
STORsquare delivers a container to your home with a flexible delivery date that you choose. Once it’s delivered, you load the container on your own time. (or have one of our preferred partners do it for you)
Portable storage gives you the flexibility you need. Whether you want convenient storage just steps away or you want to take your time packing and loading, STORsquare makes moving easier.
If you’re not ready move your items to the final destination yet, that’s okay! We’ll pick up your loaded container and bring it to our local storage center where it will be safe & secure until you need it again.
We do the driving so you don’t have to. We’ll deliver your container to your new home and you can unload it on your own time. Rentals are on monthly basis so you don’t have to worry about rushing to get it unloaded.
A solution for every stage of your move
Always be ‘show ready’ with a flexible storage solution.
Chose to store at our secure location or your home.
Conveniently organize & declutter at your own pace.
We deliver your items to your new home when you’re ready.