What to expect on delivery day

Lease Signed — You’re All Set!

Thanks for completing your lease agreement! Your STORsquare container is now reserved and we’re getting everything ready for a smooth and stress-free delivery. Your driver will be in touch before your scheduled drop-off to confirm all the details. In the meantime, feel free to check out what to expect on delivery day and how to prepare your space!

1. Heads up from the driver

You’ll get a text or call with at least one hour’s notice before your container arrives.

2. Prepare your driveway

• Clear your driveway and the road in front of your home.

• Move any vehicles from inside the garage if they might block access.

3. Pick a spot for your container

• Choose a preferred placement area.

• Have a backup location in mind.

• For safety, the driver has final say on placement.

4. Container delivery

• Our Mule system allows precise placement — even in tight spaces.

• Not home? No problem — we’ll coordinate via phone or text and send placement photos.

5. Check inside for extras

If you ordered blankets, locks, or ramps, you’ll find them ready inside your container.

6. Leave a review

If you enjoyed your experience, please share a quick review that directly supports your driver!

A 5 star rating on Google

with hundreds of reviews

"Working with Storsquare was great! They were very responsive, I loved the straightforward pricing, and the quality of the unit was way better than we had when we used PODS last year. They don’t brag about it, but their doors are 2 actual doors that open outwards, making them WAY easier to load/unload than the roll-doors that PODS use. Our units were clean, arrived on or before our scheduled window, and they were flexible when our closing date changed and we need to adjust. Would definitely recommend! "

Alex Saville STORsquare Customer

      EXCELLENT  
   Based on 542 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   David Corey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Perfect for what I needed
  
 
      Posted on Google  
   
   Jack Barnette 
 
 
 
 Trustindex verifies that the original source of the review is Google. Chris was the driver who moved the storage unit onto my property. He did it with great skill and efficiency. He was very helpful in planning out the best spot to locate the unit. I appreciate his professionalism.
  
 
      Posted on Google  
   
   Ronald Thomas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Gentleman was very polite, courteous and professional.
  
 
      Posted on Google  
   
   Georgia Steele 
 
 
 
 Trustindex verifies that the original source of the review is Google. StoreSquare has been extremely accommodating, and I am impressed with the level of service I received. The day before my POD was scheduled to arrive, I realized I needed a larger unit. Carrie promptly reached out and helped me work through the change with ease and professionalism, ensuring there were no disruptions to my plans.

What stood out most, however, was the exceptional customer service provided by Chris during delivery. Because our property includes a costly-to-repair wooden bridge, I noted that the back entrance needed to be used instead. Chris was highly communicative throughout the process including calling to provide his estimated time of arrival, updating me when traffic caused delays, and checking in again as he approached. His attention to detail and courtesy made the entire process seamless.

Upon arrival, Chris went above and beyond to ensure the unit was placed correctly. He attempted my initial preferred placement, and when it didn’t fit, he worked with me to realign until we found the best location. Even with mosquitoes out in full force that day, he remained patient and committed to making sure the POD was accessible. Because the ground was slightly sloped, he took extra care to adjust the placement so I could easily open and use the unit.

From Carrie’s responsiveness to Chris’s dedication on-site, I could not have asked for a better experience. I feel confident entrusting StoreSquare with my belongings, and I look forward to providing an update once my storage term is complete.
  
 
      Posted on Google  
   
   Matt Klessig 
 
 
 
 Trustindex verifies that the original source of the review is Google. Container was very clean and secure. Moved from Florida to Kentucky without 1 issue from Storsquare. Ryan was awesome getting our belongings to our new house on perfect time. Couldn't recommend this company more. A+++
  
 
      Posted on Google  
   
   Ken 
 
 
 
 Trustindex verifies that the original source of the review is Google. The pod was delivered quickly and professionally. It is making this move so much easier.
  
 
      Posted on Google  
   
   Ashley Heckman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing delivery and communication with Ryan. Was able to bring unit up our driveway, unlike pods that left in our front yard.
  
 
      Posted on Google  
   
   Jeff 
 
 
 
 Trustindex verifies that the original source of the review is Google. Chris both delivered and picked up my "Square". All very professionally done. On time, communicated well, seamless.
Jacob, enjoyed working with your team from Carrie, Leah, Mike, Ryan, Chris and anyone I missed.
  
 
      Posted on Google  
   
   Catherine Kelly 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and competitive rates. Both Mike and Ryan were helpful, courteous and knowledgeable. The drivers both called well in advance and arrived on time.

Read more of our google reviews

Still have questions or want to add moving supplies?

Give us a call to speak to your local rental coordinator.